01
Setup and verification
A new profile, or taking over one that's been sitting unclaimed. We get it verified and in your name.
Google Business Profile & Apple Maps · Knoxville, TN
Your map listing is your
Your map listing is your
real homepage.
Before anyone visits your website, they see your listing: your stars, your photos, your hours, and a big Call button. For a lot of Knoxville customers, that's the whole decision. They never click through to your site at all. We set up, fix, and manage your Google Business Profile and your Apple Maps listing so they look sharp, stay accurate, and win the clicks you're losing to the shop down the road.
Google Business Profile
What we do on your Google profile
Your profile is a page Google ranks, and often the first thing a customer sees. Here's everything we set up and keep current.
02
The right categories
Your primary category is one of the biggest factors in the map pack, and most businesses pick the wrong one. We choose it based on what your customers actually search.
03
Services and description
Every service you offer, listed the way people search for it, plus a description that says who you serve and where.
04
Photos that sell
Real photos of your work, your team, and your space, kept fresh. A logo and one stock picture won't win the call.
05
Posts and offers
Updates, specials, and announcements, weekly or monthly depending on your business, so Google sees a company that's open and active.
06
Hours, areas, and booking
Holiday hours, service areas, accessibility details, and a booking link that goes straight to your calendar.
Apple Maps
The listing most businesses forget
Every iPhone opens Apple Maps by default. When someone asks Siri for "a detailer near me" or taps an address in a text, Apple Maps is what they see, and plenty of local businesses have never claimed their listing there.
We set up Apple Business Connect for you: your place card, photos, hours, logo, and an action button for calling or booking. We also add Showcases, Apple's version of posts, for promotions and seasonal offers.
Apple Business Connect is free. What takes time is setting it up right and keeping it current, and that's the part we handle.
Everywhere else
One business, one set of details
Google cross-checks your name, address, and phone number across the web: Yelp, Facebook, MapQuest, Bing, and the data companies that feed them. When those don't match, Google trusts your listing less.
Moved, changed your number, or rebranded? Old details hang around for years. We track down the mismatches and duplicates and get them corrected at the source, so every listing tells the same story.
Reviews
Getting reviews, and answering them
Reviews are how strangers decide whether to trust you. How many you have, how recent they are, and how you reply all affect where you show up on the map.
Ask
QR codes and flyers
A short review link and a QR code, plus a printed flyer for your counter, truck, or invoices, so asking every happy customer takes five seconds.
Reply
Answered for you
We usually reply directly, thanking the good ones and handling the bad ones calmly. Prefer to approve first? We draft, you post.
Never
No fake reviews
We don't buy reviews, write them, or reward customers for 5 stars. It breaks Google's rules and can get your profile suspended.
Common problems
What we usually find and fix
- The wrong primary category
- Duplicate listings splitting your reviews in two
- A profile that was never verified, or that's owned by a former employee or an old agency
- Hours, phone, or address that don't match your website
- Photos from five years ago, or none at all
- Dozens of reviews sitting unanswered
- A home address showing publicly when you're a service-area business
Pricing
How it's priced
Profile and listing management is included in our Local SEO program, where you don't pay for SEO until you rank.
Just need a one-time setup or cleanup? We quote it per job after a quick look at your current listings.
Want to see which pages your new visitors land on next? A fast website with call tracking turns profile clicks into customers you can count.
Where we work
Listings managed around Knoxville, and beyond
We manage listings for businesses across Knoxville and East Tennessee: Farragut, Maryville and Alcoa, Oak Ridge, and Powell. We also work remotely for businesses in Dallas–Fort Worth and Oklahoma City.
See how it's worked for Transcending Personal Training and the rest of our case studies.
FAQ
Questions we actually get
Yes. Your profile is what shows up on Google Maps and in the map pack. A website alone won't put you there.
Yes. Service-area businesses like contractors, cleaners, and mobile detailers can list the areas they serve and keep their home address hidden.
Yes. Apple doesn't charge for it. What takes time is setting it up properly and keeping it current, which is what we handle.
Weekly or monthly, depending on your business and how much is going on. We set the cadence with you.
Yes, calmly and professionally. A thoughtful reply to a bad review often earns more trust than the review costs you.
We can flag reviews that break Google's rules and request removal. Google makes the final call, so we never promise a removal.
You do. We're added as a manager and you stay the owner. If we ever part ways, you remove us with one click.
Yes. Profile and listing management is part of our Local SEO program. One-time setups and cleanups are quoted per job.
Next step
See how your listing
See how your listing
stacks up.
Run a free scan to see where you show up on Google Maps across your area, or book a call and we'll look at your profile together.