Rental leads and showings
Inquiries from listing sites, your website and calls land in one list, with showings booked and followed up.
Property management software built around how you manage.
Owners call for updates, tenants text about repairs, vendors get dispatched by phone, and leasing lives in another app. We rebuild the whole operation as one system your company owns.
Pricing
What it costs, up front.
$1,500Systems AuditCredited in full to your build if you go ahead.
$7,500+Owner or tenant portalOne focused system, built around your process.
$25,000+Full property management platformThe whole operation in one system. Built and paid in parts.
$399+/moCare planFixes, small changes, updates and backups after launch.
Already have a complete written plan? Skip the audit and get $1,500 off your first build invoice. If the plan has gaps, we finish it in the Systems Audit instead. Full breakdown on the cost page.
Sound familiar?
The doors grew. The software didn't.
- Owners call to ask what happened with their property this month
- Maintenance requests come in by text, email, phone and the portal, and some get lost
- Vendors get dispatched by phone, and nobody knows when the job is done
- Rental leads and showings live in a different app than the leases
- Your software makes you work its way, and the workarounds live in spreadsheets
- Owner reports get put together by hand every month
- The bill grows with every door you add
What we rebuild
One system from vacancy to renewal.
Built for how your company already runs: your owners, your properties, your vendors and your rules. Start with one part, like an owner portal, or rebuild all of it.
Applications and leases
Applications taken online and leases signed online, with the documents filed on the unit and the tenant.
Tenant portal
Tenants pay rent, send repair requests with photos and see their lease and notices in one place.
Maintenance requests
Every request lands in one queue with photos, sorted by urgency, with updates sent to the tenant as it moves.
Vendor dispatch
Jobs go to the right vendor by trade and area. Vendors confirm, upload photos and close the job from their phones.
Online rent payments
Rent, deposits and fees paid online through a payment processor like Stripe, matched to the tenant and the unit.
Owner portal and reports
Owners log in to see rent, repairs, vacancies and their monthly report, instead of calling you.
Owner dashboard
Vacancies, open repairs, late rent, renewals coming up and new doors, on your phone.
AI that does the typing
AI turns repair calls and texts into a written request, sorts them by urgency and drafts the tenant update. A person always decides what gets sent. See AI and automation.
One unit, start to finish
What a unit looks like in one system
- VacancyThe unit goes on your website and listing sites. Inquiries land in one list, and showings get booked.
- Application and leaseThe applicant applies online, and the lease is signed online and filed on the unit.
- Move-inThe tenant gets a portal login, the move-in checklist and photos are saved, and rent is set up.
- RepairsA leak gets reported with a photo, goes to the right plumber, and the tenant sees each update.
- Owner reportThe owner sees rent, repairs and costs in their portal each month, without a phone call.
- RenewalRenewals come up ahead of time with the history of the unit, and the new lease is signed online.
What stays
Connected, not replaced
Some tools are worth keeping. We connect them where the service allows it, instead of rebuilding them:
- Your property accounting, like QuickBooks or the system you use now
- Payment processors, like Stripe
- E-signature, like DocuSign
- Listing sites for your vacancies
- Email, texting and calendars
What goes
Built into the new system
- Repair requests by text and voicemail
- Vendor dispatch by phone
- The leasing app that doesn't talk to the rest
- Owner reports put together by hand
- "How's my property doing?" calls
Paying for a big platform you only half use? See how we replace your software.
Example
What changes for a 600-door manager
An example of a typical setup we see, not a specific client. Every company's tools are a little different; the Systems Audit maps yours.
| The job | Before: separate apps | After: one system |
|---|---|---|
| Rental leads | A leasing app plus voicemails | One list, with showings booked and followed up |
| Repairs | Texts, emails and calls to the office | One queue with photos, sorted by urgency |
| Vendors | Phone calls and "is it done yet?" | Jobs sent, confirmed and closed from their phones |
| Tenant updates | Calls asking when the repair is coming | Updates in the tenant portal as the job moves |
| Owner updates | Monthly reports put together by hand | An owner portal with rent, repairs and reports |
| Your view | Exports from three systems | A phone dashboard, always current |
When you should keep what you have
If you manage a small number of doors and your property management software does what you need, keep it. Custom makes sense when you pay per door for software your team works around, run key parts of the business from spreadsheets, or want owner and tenant portals that work the way you do. Many managers start by keeping their accounting system and adding a custom portal on top. The Systems Audit tells you which side you're on.
Who builds it
A software team, in Knoxville
Synergy Digital Apps builds custom business software. We run our own company on software we built: our clients log in to the SDL Portal, and the owner runs the business from a phone dashboard.
We meet East Tennessee property managers in person, from West Knoxville to Maryville and Farragut, and build for managers anywhere in the US remotely.
FAQ
Questions property managers ask us
How much does custom property management software cost?
An owner or tenant portal starts at $7,500. A full property management platform with leasing, maintenance, vendor dispatch, rent payments and portals starts at $25,000 and is built and paid in parts. Care plans start at $399 a month. The $1,500 Systems Audit is credited in full if you go ahead, or you can skip it with a complete written plan and get $1,500 off your first build invoice.
Is custom better than off-the-shelf property management software?
Not for every manager. A small portfolio happy with its software should keep it. Custom wins when you pay per door for software your team works around, need owner and tenant portals that match how you run, or keep the real work in spreadsheets on the side.
Do we have to replace our accounting?
No. Most managers keep the accounting system they use now. We build the portals, maintenance, leasing and reporting around it and connect to it where that system allows.
Can tenants pay rent online?
Yes. Rent, deposits and fees can be paid online through a payment processor like Stripe, and each payment is matched to the tenant and the unit.
Can vendors and owners use it on their phones?
Yes. Vendors get jobs, upload photos and close them out from their phones. Owners and tenants use their portals on any phone or computer.
Can you move our data from the software we use now?
Yes. We export your owners, properties, units, tenants, leases and history, map each field, and import them, then check the counts against the old system. Both run side by side until your team is ready.
How long does a build take?
It depends on how much we rebuild. The Systems Audit gives you an estimated timeline for each part, and each part has a halfway checkpoint where you see working software. Have a hard deadline? We can expedite to meet it. Rush pricing depends on the size of the build and how fast you need it, and a rush leaves less time for testing.
Do we own the software?
Yes. The code, the data and the hosting accounts are in your name. There is no per-seat fee to us and no lock-in. If you ever want another developer to take over, they get everything.
Next step
See what your company's software
See what your company's software
is really costing you.
The Systems Audit maps every app your office, owners, tenants and vendors use, what it costs, and what to keep, connect or rebuild. $1,500, credited to your build.
Google · Reviews ★★★★★ 5.0 stars | 9 reviews
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